Project: Post-Acquisition Integration

      Scope

      Strategy devised for quick turnaround post-acquisition integration.

  • Planning for cost reduction and operational optimisation – to include creation of centralised lending unit. Liquidation of non-performing branches.
  • Driving revenue growth through active cross-sell between acquired entities, leveraging also existing business-to-business relationships. Adopting new portfolio management approach.

      Analytic Delivery

      Customer segmentation model was delivered along with x-sell propensity models as per product portfolio. Risk scorecards were validated and used for launching pre-approved direct marketing campaigns. A bespoke attrition model was delivered, along with profit-sharing model for enabled in-house debt consolidation programme. A separate auto finance model was developed.

      Technology

      A local data warehousing solution was available and used for further development. SAS was used for scorecard development and predictive modelling. Holos/Seagate Software was adopted for MIS, tracking and reporting.  As part of the project a bespoke methodology for consumer credit management was developed – patent pending.

The Toolbox

Strategic Planning and Analysis:

Competitive and functional strategy.

Change Management:

CAP, Workout.

Process Improvement:

Six Sigma, DMAIC, DMADV.

Programme Management:

PRINCE II, BCPM, SSADM.

strategy case studies

Project: Customer Centric Management Programme

Leading UK insurance provider

Project: Post-Acquisition Integration

Large Australian consumer finance operation

Project: Organic Growth Programme

Multinational consumer finance company